• Free Delivery
  • 24/7 Support
  • High quality cotton

FAQ

How do I place an order on Rough.lk?

Simply browse your favorite products, select your size and color, add them to cart, and proceed to checkout. Follow the payment steps to confirm your order.

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account helps you track orders and enjoy faster future checkouts.

Do you offer free shipping?

Yes! We offer FREE islandwide shipping on orders above Rs. 5,000.

Is Cash on Delivery available?

Yes, Cash on Delivery is available for most areas in Sri Lanka.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's website.

Are online payments secure?

Absolutely. All transactions are protected with secure encrypted payment gateways.

Are your designs exactly as shown in the pictures?

Yes. All product images represent the exact design, color, and fit as accurately as possible.

Do you accept returns or exchanges?

Yes. We accept exchanges for size or defects within 7 days of delivery, provided items are unused and in original condition.

What is Rough Clothing?

Rough is a Sri Lankan activewear and streetwear brand focused on performance, comfort, and minimal style, designed for everyday movement and confidence.

Do you release new collections?

Yes! We frequently launch new drops and limited collections. Stay tuned to our website and socials.

Can I modify or cancel my order after placing it?

Orders can only be changed or cancelled within a short time after placing them. Please contact us immediately via WhatsApp or email for assistance.

What type of materials do you use?

Rough Clothing uses premium-quality fabrics designed for comfort, durability, and performance — perfect for activewear and everyday streetwear.