What information do we collect?
We collect the following types of information from you:
- Personal information: This includes your name, email address, phone number, and mailing address. We collect this information when you create an account on our website, make a purchase, or contact us for customer support.
- Technical information: This includes your IP address, browser type, and operating system. We collect this information when you visit our website.
- Usage information: This includes information about the pages you visit on our website, the products you view, and the searches you conduct. We collect this information using cookies and other tracking technologies.
How do we use your information?
We use your personal information for the following purposes:
- To provide you with our services: We use your personal information to provide you with the products and services you have requested. For example, we use your email address to send you order confirmations and shipping updates.
- To communicate with you: We use your personal information to communicate with you about your account, orders, and other matters related to our services.
- To improve our services: We use your personal information to improve our website and services. For example, we use your usage information to track the popularity of our pages and products.
- To send you marketing messages: We may use your personal information to send you marketing messages about our products and services. You can opt out of receiving marketing messages at any time by clicking the “unsubscribe” link in any marketing email.
Who do we share your information with?
We may share your personal information with the following third parties:
- Our service providers: We may share your personal information with our service providers who help us operate our website and services. For example, we use a third-party shipping company to deliver your orders.
- Advertising partners: We may share your personal information with our advertising partners who help us display relevant ads on our website and other websites.
- Legal authorities: We may share your personal information with legal authorities if we are required to do so by law.
How do we protect your information?
We take steps to protect your personal information from unauthorized access, use, and disclosure. These steps include:
- Physical security: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access controls: We limit access to your personal information to authorized employees who need to access it to perform their job duties.
- Data encryption: We encrypt your personal information when it is transmitted over the internet.
You have the following rights with respect to your personal information:
- The right to access: You have the right to request a copy of your personal information that we hold.
- The right to correct: You have the right to correct any inaccuracies in your personal information.
- The right to delete: You have the right to request that we delete your personal information.
- The right to object: You have the right to object to our processing of your personal information.
- The right to restrict processing: You have the right to restrict our processing of your personal information.
- The right to data portability: You have the right to request that we transfer your personal information to another organization.
- To exercise any of these rights, please contact us at contact[@]rough.lk
Thank you for visiting our website!